During the off-season, we extend our shipping times to 2-4 days versus the super fast 48 hours. In most cases of a simple teak bench or arm chair order, we still ship within 48 hours. But since we use a smaller staff in the off-season, we simply don't run shipping on a daily basis - and we let orders accumulate for a few days.
Remember, all orders take about 2-4 days to arrive with the shipping carrier.
I think you will find our off-season shipping times still the fastest in the industry. If you have an urgent order, call to clarify whether it is likely to arrive in time.
Your order ships within 48 hours!!!
We make every attempt to ship orders within 48 hours of their receipt. It’s not a guarantee, but it is our goal to process and ship your order out fast.
In some cases, your order may take an additional day or so, but 99% of all orders are fulfilled within 96 hours of their receipt.
If your order is of urgent importance, please specify in the notes section of your cart. We will notify you if your order is delayed for any reason.
We do not guarantee the delivery dates of our carriers…..such as FedEx or any freight company. In most cases, delivery is 2-4 days to the east coast and 4-7 days to the west coast. This is in addition to our processing time.
When you receive your shipping confirmation, the freight or ground company will require 24 hours or more for the tracking number to process in their system.
We do not offer expedited services. We will do everything possible to ship your order out fast, but due to the size and weight of our items, overnight and expedited services are rather cost prohibitive. Again, if your order is of urgent importance, check with us directly……because there are options to ship freight shipments a little faster – and possibly save 1-2 days.
IN A NUTSHELL
East Coast deliveries can expect their order to arrive within 3-6 days.
West Coast deliveries can expect their order to arrive within 6-11 days.