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Upgrade Freight Delivery to add a LIFTGATE
add liftgate to delivery

Upgrade Freight Delivery to add a LIFTGATE

Teak Closeouts Price


Our delivery rates are not including liftgate delivery. We don't build them into the cost because it is not necessary in 90% of all deliveries. In most cases, the boxes are easily removed from the pallet and lifted down. A pallet that weighs 400lbs is typically not 1 box weighing 400lbs. It might be a pallet weighing 50lbs and various 20-50lb boxes.

If you feel the need for a liftgate delivery for whatever circumstances, please add this service to checkout.

Liftgate delivery provides for the pallet to be lowered from the back of the truck to the ground and then moved with a pallet jack on even surfaces (around 10-20ft). This does not provide for any labor in lifting boxes. Pallet jacks cannot roll over steps, gravel, in a door, up a hill, or over dirt.

Liftgate deliveries will delay arrival times since fewer trucks are equipped with a liftgate. This is typically only 1-2 day delay.

Our $79 is a reduced rate from the $125-150 normally charged. If you add it at delivery, Fedex will bill you directly and at their prevailing rates.

NOTE: Tables longer than 220cm will not fit on the liftgate and require hand removal anyway. Also, hidden in freight language is a clause that says if an item is damaged being unloaded by the freight company, they are not liable. You might say how can that be if they charge for liftgate and they damaged it? That is not a question for us, but a question for the freight company. This is in their rules tariff whether it is Fedex, UPS, Dayton, Conway, etc.

We do not offer white glove service. Please keep in mind, our delivery is fast and efficient. White glove delivery normally takes 2-5 weeks for delivery - and sometimes longer. Do you really want to wait 2-5 weeks with a seasonal product?

Customer Reviews: Customer Reviews: 4.5 of 5 4.5 of 5 Total Reviews: 9 Write a review.

  0 of 0 people found the following review helpful:
5 of 5 December 23, 2021

Reviewer: Tien Truong from La Canada, CA United States


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  0 of 0 people found the following review helpful:
5 of 5 Liftgate truck September 19, 2021

Reviewer: Sam from Huffman, TX United States

Glad we paid extra for the lift gate truck since the bench was already assembled and on a pallet.

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  0 of 0 people found the following review helpful:
5 of 5 June 14, 2021

Reviewer: Jean Kolloff from New Milford, CT

Delivery arrived in perfect shape!

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  0 of 0 people found the following review helpful:
3 of 5 OK, not special June 5, 2021

Reviewer: cialud from East Lyme, CT United States

The delivery people were surly and complained about the white glove service.  Eventually, they brought the chairs  to the deck - one step involved.  We always tip delivery people generously.  This time we held back because of their attitude.

RE: FEDEX  - The upgraded liftgate service is not white-glove delivery.  This is stated on our site multiple times....so clearly a misunderstanding on what you receive for the liftgate service.  To clarify, Fedex has a responsibility to bring it from the top of the truck down to the ground - and typically pallet jack it when 15' of the truck.  That's it.  Anything else they did was extra.  Although not clear, the drivers are not supposed to lift a box either.  They deliver to your curb and it is yours to remove from the truck.  Add liftgate, and it moves from truck to ground.  There is no white-glove offered from Teak Closeouts.  If any customer requires or needs white-glove delivery, then please find the correct company that offers this delivery.

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  0 of 0 people found the following review helpful:
5 of 5 DEFINITELY upgrade with a heavy load... May 28, 2021

Reviewer: Ruth Houston from Tomball, TX United States

When I saw the size of the box for our 51" Georgia table, I was VERY glad we paid for the upgraded freight delivery.  Our packages were strapped down onto a pallet, rolled to the liftgate, lowered, and then simply unloaded at my front door.  And all pieces were safe and undamaged.  The packaging of ALL of our teak furniture has been outstanding.

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