|
|
|
|
|
Beautiful table, bad info on delivery |
October 1, 2013 |
Reviewer:
Nancy L**** from Fairfax, VA United States
|
|
The table is substantial, very heavy and extremely well made. 5 stars for the table, but 2 stars for the directions that told me that I would have to go on the delivery truck and remove the table myself!!! That was totally untrue and the delivery man looked at me like I was crazy.
TEAK CLOSEOUTS RESPONSE First, we are glad you like the product. We are not exactly clear about the 2 stars part. All freight deliveries are to the back of the truck. We state this on the website and in a separate email after the order. If the driver assisted in anyway, it was not his job to do so. It is the responsibility of the customer to remove the purchased items from the back of the truck (on freight deliveries only). We are very clear we don't offer white-glove delivery and any customer that completely ignores this fact from our site and subsequent email should realize this fault of complaint lies on their shoulders.
Was this review helpful to you?
|
|
|
|
|
|