How do I return an item?



Refund/Return Policy:

We accept returns for exchange or refund 14 calendar days after delivery of the product. At our sole discretion after 14 calendar days, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:

  • without showing signs of wear or damage in any way
  • within 14 calendar days of the delivery date
  • must not be a special order or a custom order
  • unless noted that it cannot be returned or has a different return policy time period other than that 14 days noted in that item's particular item description.

If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. You have 7 days to report any damage.

Refunds are contingent upon inspection of item(s) once we receive it.

If you receive a damaged FREIGHT shipment, you will need to mark the freight Bill of Lading with the damages noted!! Failure to do this will result in a lengthy and difficult claims process. You will receive a DETAILED email concerning freight shipping (if it applies after ordering).

Teak Closeouts
359 Thompson Rd
Lexington, KY 40508
1-800-270-4031 press 1
teakcloseouts email