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Here is the simple table for understanding FIXED SHIPPING
For the few of you that want the long story or full explanation, read below.
There are some items that 'must' ship freight due to their size, but we do have a lot of items that will fit within the girth guidelines for GROUND.
Tables, fully assembled pieces, and larger items over 165" in girth must still ship via freight. This is standard with any shipping company.
Easy Fixed Shipping
If you are one of the 95% that want to order a simple
• bench
• few chairs or a few benches
• bench and a side table
• or any mix of 1-5 items
then the fixed shipping method is for you. It's easy, economical, and not hard to calculate.
DIMENSIONAL WEIGHT
When calculating GROUND shipping, most items ship at their DIMENSIONAL WEIGHT. For the few of you that don't know about this concept, it is a shipping term for weight based on the size of the package. Shipping companies use whatever figure is higher.
Most of the teak items when boxed are actually 60-90% of the dimensional weight. This means the actual weight is only 60-90% of the dimensional weight. Consequently, UPS/FEDEX want the higher of the two....actual or dimensional (box size) weight. So, although an arm chair might weigh 45lbs, it might ship at the higher 65lb dimensional weight. This is one of the disadvantages of GROUND shipping. This is not an issue with freight shipping.
We have attempted to provide fixed shipping costs based on the dimensional box weight
covering the general population.
Issues with Fixed Shipping
Unfortunately, there are some limitations to our cart software. If we switch to fix shipping, we must disable the freight calculator. Therefore, anyone with a large order may still obtain discounted freight shipping cost versus a basic fixed cost by emailing us.
In some cases, orders may still be more economical to ship freight versus ground. We reserve the right to use whatever method is cheaper....yet, you will only be charged the fixed shipping amount in your cart.
Here's the easy breakdown
Pallet Sales
We still love pallet sales! If you are ordering more than 6+ pieces - or over 500lbs+, then let us provide a freight shipping calculation versus a basic fixed shipping cost.
Currently, items that must ship via freight include:
• Dining Tables
° Fixed Shipping is $139
• Intan Lounger - it is too long and doesn't meet girth guidelines
° Fixed Shipping is $95
• Anything Fully Assembled
° Fixed Shipping Varies
• Any Set Combos
° Fixed Shipping Varies
Some folding chairs will be shipped in previous British Gardens boxes from 2002 if ordering odd-numbered of chairs (if they will fit). If we cannot fit the odd chair in a smaller separate box, then we must charge the full dimensional weight on a Teak Closeout box of $39.
Also, in the end, we reserve the right to adjust shipping charges. This includes delivery to coastal islands and other non-standard destinations that typically incur additional delivery charges or present us with an extreme abnormal shipping cost/loss.
1Folding chairs are boxed in PAIRS. If you purchase an odd number of folding chairs, you will still be charged $39 per box (1 or 2 chairs). This is due to the dimensional weight of the box..it will still ship at the higher of the two. And although you have eliminated a chair, the package ships at the dimensional weight. We will adjust shipping after check-out for any odd number order of folding chairs.
2Excludes the Intan Lounger that must ship freight. Intan lounger shipping is $95
3The 60" benches are considerably higher due to the Oversize charge of $50 by Fedex. Some savings can be found by mixing the 60" benches with enough quantity to make a freight order. In most cases, we lose money at the $79 rate due to the OS Girth charge.
The Lutyen benches must ship freight and have a fixed $139 charge each (120-180cm). We have provided a discount of $79 if ordering (2) Lutyen's benches that helps adjust the shipping down to $199 for the pair. If ordering (2) benches, we can nest .
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